Processing of personal data

Primatech S.R.L.



Str. Avram Iancu, no. 29, 430313

Baia Mare, Maramureş

Processing of personal data

Ensuring the protection of personal data is done in full compliance with Regulation (EU) 2016/679 (“General data Protection Regulation” or “GDPR”), as well as with any other legislation applicable on the territory of Romania. As one of the key principles of this legal framework is transparency, we want to inform you about how we collect, use, transfer and protect your data. personal when you interact with us in connection with our products and services, including through our website.

We reserve the right to update and amend this Privacy Policy from time to time to reflect any changes in the way we process your personal data or any changes to legal requirements. In the event of any such change, we will display on our website the modified version of the Privacy Policy, which is why we ask you to periodically check the continuity of this Privacy Policy.

As we are always open to hearing your views and providing you with any additional information you may need regarding the processing of your data, we encourage you to contact the data protection service at: or by post or courier at: Mun. Baia Mare Str. Avram Iancu 29 jud. Maramureş – with the mention: In the attention responsible for data protection.

What categories of personal data we process

We generally collect your data. personal data directly from you, so you have control over the type of information you provide to us. For example, we receive information from you. thus:

- when you create a customer account, you send us: email address, first and last name;

when you place an order, you provide us with information such as: desired product, first and last name, delivery address, billing details, payment method, phone number, bank card details, etc.

We do not collect or otherwise process sensitive data included in the General data Protection Regulation into special categories of personal data.

What are the purposes and grounds of the processing

We will use your data. personal data for the following purposes:

To provide services for your benefit.

This general purpose may include, as appropriate, the following:

  1. creating and managing the account within the online platform;
  2. processing of orders, including taking over, validating, shipping and invoicing;
  3. solving cancellations or problems of any kind relating to an order, goods or services purchased;
  4. return of products according to the legal provisions;
  5. reimbursement of the value of the products according to the legal provisions;
  6. providing support services, including answering your questions about your orders or Primatech goods and services.

What rights you have

The General data Protection Regulation will recognize a number of rights in relation to your data. personal. You can request access to your data, correct any errors in our files and/or object to the processing of your data. personal. You can also exercise your right to complain to the competent supervisory authority or to appeal to justice. As the case may be, you may also have the right to request the deletion of your data. right to restriction of processing of your personal data the right to data portability.

In order to exercise your rights, you can contact us using the contact details set out above.